Frequently Asked Questions

Frequently Asked Questions

  1. We’re located at 1 Ghala Street (previously called: Al Ghubrah Street), Muscat. Near the Sultan Qaboos Grand Mosque. Click here to see our location on Google Maps.

    And we have an ever-increasing number of venues in the Middle East and internationally .

  2. One of the great things about trampolining is that anyone can do it, from young children to grandparents!

    However, for safety reasons we have some restrictions:

    -Junior Jumpers have dedicated areas to jump (kids from walking age and under 110 cm)

    -For Clip ‘n Climb the minimum height is 125 cm and the maximum weight is 150 kg.

  3. We recommend booking in advance. Weekends and holidays sell out in advance and walk-ins cannot be accommodated if so. Click Book Now to check availability and make a session booking.

  4. We accept all major credit cards and debit cards. If you are unable to book online then you can make a booking over the counter, however by not booking in advance you run the risk of missing out or waiting for a session with available space.

  5. All bookings are non-refundable and non-transferable. If you have further concerns about this please contact us XX or email

  6. We recommend arriving 15 min prior to booked time to check in.

  7. Give us a call on 24507271 to speak to a BOUNCE customer service team member.

  8. Check out our Pricing Page for a full list of ticket types.

  9. We recommend athletic and comfortable clothing. BOUNCE socks with grip are compulsory to avoid slipping, these are included in your admission fee when you visit BOUNCE and are then yours to keep. Flat soled and closed toe shoes must be worn at all times in the X-PARK, Freerun & Clip ‘n Climb.

  10. Due to our food health & safety policy, no self-catering is allowed.

  11. BOUNCE has open cube lockers and paid secure lockers available.

  12. Yes – we have discount rates for groups of 10 or more, click here to learn more about Groups and Events.

  13. Please call our contact center crew on 24507271 during the following hours: 9:00 am – 8:00 pm Everyday, alternatively send us an email to

  14. Yes. Trampolining is one of the best forms of exercise! Click here for the health benefits of trampolining.

  15. Safety is the number one priority at BOUNCE. For details see the safety section.